Last updated: April 2026
When you submit a retrofit review request or contact form, we collect business information including your name, email address, phone number, company name, role, and project context. We also collect standard technical data such as IP address, browser type, and pages visited through server logs.
We use your information to respond to retrofit review requests, prepare quotations, coordinate stocking and lead time conversations, bundle rebate documentation, and send infrequent updates relevant to your retrofit program. We do not sell your personal information to third parties.
Your information is stored on secure servers with industry-standard encryption. We apply appropriate technical and organizational measures to protect it against unauthorized access or alteration.
This Site uses cookies to improve browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect some Site functionality.
We may use analytics services to understand how visitors use the Site. These services collect anonymous usage data governed by their own privacy policies.
Retrofit review records and quotation history are retained for a minimum of seven years to support reorder continuity and rebate reconciliation. Other personal information is retained only as long as needed for the purposes described here.
You may request access, correction, or deletion of your personal information. To exercise these rights, contact us through the contact page. We respond within 30 business days.
Satco is a United States company. If your information is transferred from outside the United States, appropriate safeguards will be applied in line with applicable data-protection regulations.
We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated revision date.
For privacy-related inquiries, contact our Data Protection Officer through the contact page or email [email protected].